MOC 10964 – Cloud & Datacenter Monitoring with System Center Operations Manager


latest student package 10964CC
latest trainer package 10964CTK
Software Assurance Training Voucher SATV Yes
Language EN
Duration 5 Days
Courseware available as Book (Paper) Yes
Courseware available as ebook (Skillpipe) Yes
Labs Online available Yes


MOC Course Number Release Date Link
MOC 10964 A
MOC 10964 B 2014/04/01
MOC 10964 C 2014/09/11


  • Module 1: Overview and Architecture

    • Overview of Operations Manager
    • Overview of Key Features in Operations Manager
    • Overview of Core Components and Topology
    • Addressing Cloud and Datacenter Issues by Using Operations Manager
    • Planning and Sizing System Center 2012 R2 Operations Manager
  • Module 2: Deploying a new System Center 2012 R2 Operations Manager Management Group
    • Overview of Security Considerations
    • Designing the Management Group
    • Installing System Center 2012 R2 Operations Manager
    • Configuring Operations Manager Default Settings
    • Deploying the Operations Manager Agent
    • Configuring Agentless Exception Monitoring (AEM)
    • Configuring Audit Collection Services
  • Module 3: Upgrading Operations Manager
    • Overview of Migration and Upgrade Planning
    • Upgrading to System Center 2012 R2 Operations Manager
    • Migrating to System Center 2012 R2 Operations Manager
  • Module 4: Configuring Fabric and Application Monitoring
    • Introduction to Management Packs
    • Configuring Network Device Monitoring
    • Configuring Fabric Monitoring
    • Configuring Application Monitoring
  • Module 5: Application Performance Monitoring
    • Application Performance Monitoring
    • Using IntelliTrace
    • Team Foundation Server Integration
  • Module 6: End to End Service Monitoring
    • Management Pack Templates
    • Distributed Application Models
    • Global Service Monitor
    • Real-time Visio Dashboards
  • Module 7: Scorecards, Dashboards and Reporting
    • Configuring and Managing Reporting in Operations Manager
    • Configuring Service Level Tracking
    • Configuring the Operations Manager SharePoint WebPart
    • Configuring Dashboards and Widgets
    • Creating Custom Dashboards
  • Module 8: Configuring and Customizing the Console
    • Security, Scoping and User Roles
    • Creating Custom Views and Alert Resolution States
    • Configuring Notification Subscriptions
    • Creating Diagnostic and Recovery Tasks
  • Module 9: Management Pack Authoring
    • Management Packs Authoring Concepts
    • Authoring Management Packs by using the Operations Console
    • Authoring Management Packs by using the Visual Studio Authoring Extensions
  • Module 10: Integrating Operations Manager with Other System Center Components
    • Service Manager Integration
    • Data Protection Manager Integration
    • Orchestrator Integration
  • Module 11: Troubleshooting, Tuning and Disaster Recovery
    • Troubleshooting Operations Manager Core Components
    • Tuning Management Packs
    • Configuring SQL AlwaysOn for Operations Manager
    • Configuring Data Retention in Operations Manager
    • Disaster Recovery in Operations Manager

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