SCSM 2012 R2 – Step by Step Basic Install – Self Service Portal

Prerequisites

In order to use the SCSM Self Service Portal, you need an SQL Server and a Sharepoint Server 2010 or SharePoint Foundation.

Install the Self Service Portal

In the SCSM 2012 R2 Installation Screen, klick on Service Manager web portal:


Depending on your environment, klick both checkboxes:


Leave name and organisation:


Set the installation location:


View the System Check Results:


Configure Port and security on your needs:


Connect to your existing SCSM Database:


Set and test an AD Service Account for the Self-Service Portal:


Configure the Service Manager SharePoint Web site. Configure Security and Port on your needs.


Set Credentials for the AD Service Manager SharePoint Application Pool Account.


Participate or not:


Use automatic Updates or not – depending on your environment:


Check the summary:


Coffee time:


Check the Portal if it opens:


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